Privacy Policy

1. Information We Collect

• Contact details — name, email, phone, and message content when you submit our contact or booking forms.
• Booking details — preferred date, time, project type, and budget you share during a consultation request.
• Usage data — pages visited, referrer, device type, and approximate location, collected via cookies and analytics.

2. How We Use Your Information

• To respond to your enquiry or confirm your consultation.
• To send transactional emails (booking confirmations, contact replies).
• To improve our website, services, and user experience.
• To comply with legal obligations.

3. Cookies

We use essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work as intended.

4. Analytics

We use Google Analytics 4 to measure aggregate traffic and engagement. Google may process your data in accordance with its own privacy terms. IP addresses are anonymised where supported.

5. Google Analytics

Data collected via Google Analytics helps us understand which pages perform well and where we can improve. You can opt out via the Google Analytics opt-out browser add-on.

6. Contact Forms

Submissions are stored in our secure database and emailed to our team so we can reply. We do not sell or share this information.

7. Booking Information

Consultation requests are used solely to schedule and prepare for your call. Payment details, if any, are handled by third-party processors — we never store card data.

8. Third-Party Services

We rely on trusted providers (hosting, email delivery, analytics). Each is bound by their own privacy commitments and processes data only to deliver their service to us.

9. Data Retention

We retain enquiry and booking data for as long as needed to serve you and meet legal obligations, then delete or anonymise it.

10. Data Security

Data is transmitted over HTTPS and stored with encryption at rest. Access is limited to authorised team members.

11. Your Rights

You may request access, correction, or deletion of your personal data at any time by emailing dcempire785@gmail.com.

12. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children.

13. International Visitors

We operate from Nigeria and serve clients worldwide. By using the site, you consent to your data being processed in the jurisdictions where our providers operate.

14. Changes to This Policy

We may update this policy occasionally. The "Last updated" date at the top reflects the most recent revision.

15. Contact Us

DC EMPIRE Studio
Email: dcempire785@gmail.com
Phone: 0810 495 1199
Website: https://dcempire.agency